How to Find a BMW Vehicle#039;s Maintenance History

1. The easiest way to determine service records is to look in your owner's manual. There is a maintenance record section in all owners' manuals. Although this used to be the main place to find proof of maintenance, now that everything is computerized, technicians are not as likely to take the time to fill out the manual. If your owner's manual is blank, move on to the next step.
2. Talk to your BMW service department. With a vehicle identification number (VIN) they can access service records completed at authorized BMW dealerships. Some dealerships are a little apprehensive to give service information over the phone. If you already have a relationship with a service adviser; it should be fairly easy to obtain this information. Alternatively, you can visit the dealership in person.
3. Run a CARFAX vehicle report. Visit the CARFAX website, enter the vehicle's VIN. For a fee, CARFAX will run a report. The report will list all services completed at authorized mechanic shops, as well as body shops.