How to File a Grievance With Audi of America


1. Get your facts straight. Write down your case before you file a grievance. If applicable, gather evidence related to your grievance against Audi of America. For example, if you feel the company has gone against the warranty, have paperwork ready to support your claims such as repair receipts to back up a claim for excessive car repairs.
2. Figure out which method of contact you prefer to use. You can email Audi of America, call a customer relations advocate or write a letter.
3. Keep track of all interactions. Make copies of all evidence and letters you send to the company. Write down the dates and times when you call or email Audi of America, and keep track of the names of any customer relations advocate you speak with.
4. Make the initial contact. If you send a letter or email, you will be requesting to file a grievance. However, if you call Audi of America, the customer relations advocate will give you instruction for filing a grievance right away. You can contact Audi by calling 1-800-822-2834. Additional contact information is available through the Consumer Action Website.
5. Follow up on your grievance. Once you file the grievance, be sure to follow up with Audi of America to make sure something is being done to correct your issue. A little persistence can go a long way in these kinds of situation.
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How to Program a Homelink Garage Door Opener


1. Enter your vehicle with your garage remote and press and hold the two outer buttons on your vehicle's HomeLink system.
2. Release the two buttons once the LED light on the system begins blinking.
3. Hold the garage remote two inches away from the onboard system. Press and hold both the open button on the remote and the button you wish to program on the onboard system.
4. Release the two buttons once the LED light begins to flash more quickly.
5. Press and hold the 'Training' button on the onboard system. Release it once the LED lights stop flashing to complete the programming.
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How to Test an Audi Cruise


1. Locate the cruise control bar, usually located to the left of the driver's wheel. Along the edge of the bar will be the word 'Set,' and you will see buttons for controlling the 'Speed.'
2. Drive the car to your desired speed, and then pull the bar towards you until it is in the 'On' position.
3. Click the bar up or down to increase or decrease the set speed.
4. Click the 'Distance' forward or backward to adjust the amount of distance you want the car to keep from the nearest car in front of you. Note that this feature is only available for models using the adaptive cruise control system. You will see two cars on your driver control panel showing you how the distance is set.
5. Release the brake and clutch pedals, as pressing them will disengage the cruise control system. If the cruise control didn't work at first because you had your foot on one of these pedals, pull the bar towards you. This is the 'Resume' setting, and it will re-engage the cruise control. Your car should then keep the set speed.
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How to Change the Oil on a 1998 Mercedes Benz ML320


1. Lift the vehicle with the jack, until there is enough room to work comfortably underneath it.
2. Place the jack stands beneath the vehicle frame. The jack stands should be sitting level on the ground.
3. Place the oil drip pan under the vehicle, centered beneath the oil drain plug.
4. Remove the oil drain plug. It is located on the bottom of the engine on the oil pan.
5. Allow the old oil to drain, until the flow comes to a stop. This can take up to 30 minutes to complete.
6. Replace the drain plug. Be sure to tighten it, with the wrench, before proceeding.
7. Remove the tools, jack stands and oil drain pan, from under the vehicle.
8. Lower the Mercedes ML320, carefully, to the ground.
9. Raise the vehicle hood, and locate the oil filter casing, on the driver's side of the vehicle, near the front of the engine compartment.
10. Remove the cover from the oil filter casing.
11. Lift the old filter out with the wrench, and carefully remove it from the plastic 'stick' it is attached to. Also, remove the old O-ring from the filter end of the stick, if it did not come off with the filter.
12. Install the new O-ring and filter on the stick.
13. Lower the filter assembly back into the filter casing, and replace the cover.
14. Remove the oil fill cover, and use the funnel to fill the engine with the new oil.
15. Replace the oil fill cover, and run the vehicle for several minutes. Check the oil level with the oil dipstick, and adjust the oil level, as needed.
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How to Remove the Headlight From a BMW 1100 RT


1. Gently pull back the rubber casing surrounding the glass one corner at a time. Once the rubber casing is removed you will see screws mounted on each corner.
2. Remove the screw from each corner with a Phillips screwdriver. Pull out the headlight assembly.
3. Tilt the headlight bucket upwards. Using the Phillips screwdriver, loosen the screw located in the bottom-center of the headlight bucket within the chrome ring. Do not remove this screw.
4. Tilt the headlight assembly upwards, from the bottom. Grasping the chrome ring, pull the headlight out and forward from the assembly.
5. Remove the electrical plug attached to the headlight, carefully.
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How to Pair a Bluetooth With a BMW 5 Series


1. Access the Bluetooth menu on your phone and enable the Bluetooth function. This exact process will vary based on your cell phone model, but there should be an 'On/Off' option in the Bluetooth menu.
2. Press down on your BMW's controller, located just under the gear selector, to access the onboard computer's menu.
3. Tap the controller to the right and press it to select 'Settings.' Then scroll to then select 'Bluetooth.'
4. Scroll down to 'Pair New Phone' and press down on the controller. Then press the selector again to choose 'Start Pairing.' You will see your BMW's ID on the screen.
5. Select 'Add Device' on the Bluetooth menu of your phone. Depending on your phone model, this may be labeled 'Add' or 'Add New.' Your phone will now search for Bluetooth devices and give you a list of them.
6. Scroll to the 'BMW' device that has the same number as the one on your car's display and select it.
7. Create a passkey and enter it on your phone. This can be any number up to 16 digits in length. After you enter it on your phone, you will have 30 seconds to enter the same number on your car's display by scrolling to each digit with the controller. Once you enter the second passkey, your Bluetooth connection is established.
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How to Replace a Fan on a BMW 325I


1. Decide between purchasing an aftermarket fan or an original equipment manufacturer (OEM) fan. OEM parts are typically more expensive than aftermarket parts. Research and compare fan prices on websites such as auto parts sites, BMW forums where BMW owners and mechanics discuss and sell car parts and BMW's official site. You can also visit a BMW dealership or auto parts store to find a BMW 325I fan within your budget. Type in the year and model of your BMW in the search box on an auto parts site or tell this information to a salesperson at a store to ensure that you purchase the correct fan for your car's year and model.
2. Sit in your driver's seat and find the hood release lever located under and to the left of your steering wheel. Pull the lever toward your body to release the hood of your car. Go to the hood of the car and locate the plastic latch that protrudes from the grill. Pull the lever out and up with your hands to open the hood.
3. Locate the engine and attached fan that is connected to the water pump. Place your 32 mm wrench around the fan nut that holds the fan in place. Apply force to loosen the lug nut by hammering the wrench in a clockwise motion. Place the nut aside for re-installation.
4. Spin the fan clockwise, using your hands to loosen and remove it. Discard the old fan.
5. Turn your BMW 325I replacement fan clockwise to fasten it onto the water pump. Screw in the fan nut that you set aside in Step 3 with the 32 mm wrench. Close the hood of your car.
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How to Travel by Car in France


1. Rent a car.Most of the major rental car agencies, such as Hertz, Avis and National, operate in France. Rentals can be booked via the Internet or by phone and confirmed prior to your trip. If you are using a travel agent, or one of the Internet travel services, you can often combine your car rental with airline tickets or hotel rooms to get a discount. Making these arrangements in advance can make the process easier by eliminating any language translation issues.French rental agencies such as Century Self Drive and Autos Abroad offer deeply discounted rentals and can also be booked prior to your trip.
2. Buy a car.Although this might sound like a strange option, non-EU residents can realize big discounts by utilizing a program called Purchase and Buy-Back, or TT Leasing. This tax free program is available through Citroen, Peugeot and Renault, but is only advantageous if you plan to use the vehicle for a minimum of three weeks.
3. Gather important documentation.While driving in France, you should carry an original insurance registration certificate, a valid driver’s license, a passport and a copy of your rental agreement.
4. Make sure that your rental car is properly equipped.In France you are required to carry various safety items at all times. If you are caught without these items, you can be fined. Be sure that the following items are in your rental car prior to departure: a red warning triangle, spare headlight bulbs, a first aid kit and fire extinguisher. If not, contact your rental agent to have these items provided.
5. Understand speed limits.Speed limits in France are shown in kilometers per hour. Some important standard limits to know are: Highways -- 130 km/h or 110 km/h when raining, other roads -- 90 km/h or 80 km/h when raining and 50 km/h in towns or villages. Speed limit signs are round with a red circle around the posted limit.
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How to Replace Audi Brake Pads


1. Loosen the lug nuts that hold the wheels to the Audi’s hub. You can use a socket and a ratchet or a lug wrench. Lift the car with a heavy-duty floor jack and lower it onto jack stands. You can support either the front or the rear of the car on jack stands or you can support the entire car. Audis are heavy vehicles, so make sure to use caution and also to use high-quality jack stands.
2. Finish taking the wheels off and set them aside where they won’t become damaged or scratched. Spray the brake caliper and rotor with brake cleaner and wipe everything down thoroughly with a clean, dry rag.
3. Loosen and remove the two caliper bolts located on the back of the caliper (facing the wheel well) on the top and bottom. Most Audis use a star-shaped bolt, so use the proper Torx bit and a socket. You may also need a breaker bar (an extension on the ratchet for extra torque) to remove the bolts.
4. Remove the caliper from the rotor by sliding it off. You may need to angle the caliper a little to get the piston to retract enough to allow the caliper to slide off the rotor. Support the caliper with a length of wire tied to a nearby suspension component so that the brake line is not damaged from the weight of the caliper while you work. Disconnect the wire for the brake-pad wear sensor.
5. Remove the old brake pads from the rotor or from the caliper. Depending on the model of Audi that you have, the pads may stay with the rotor or they may still be in the brake caliper. Open the lid to the brake-fluid reservoir, located in the engine bay. Use a syringe or a baster to remove a small portion of the brake fluid so that it does not overflow when the caliper pistons are retracted to make way for the new pads.
6. Retract the caliper piston into the caliper by wedging a piece of wood (or the handle of a hammer) between the piston and the opposite side of the caliper and pressing on the piston. Install the brake pads in the opposite of removal. Reconnect the brake-pad wear sensor wire if your Audi has one.
7. Retract the rear caliper piston on newer Audis by using a special caliper-piston tool that fits into the piston and turns it while pressing it into the caliper.
8. Reinstall the caliper and the new pads by sliding the caliper over the rotor. Install and tighten the caliper-retaining bolts with the socket and ratchet. Repeat for the remaining corners of the vehicle. Replace the wheels and lower the car to the ground. Fill the brake-fluid reservoir with brake fluid. Pump the brake pedal until the brakes feel firm again.
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How to Replace a Fuel Filter in an Audi A4


1. Position the car ramps behind the vehicle and back up onto the ramps slowly. Place the tire stops in position behind the front tires to secure the vehicle from moving during the replacement.
2. Lift the vehicle's hood and locate the fuse panel. Remove the bolt securing the panel using the crescent wrench. Remove the fuse responsible for controlling the fuel pump.
3. Find the fuel filter under the rear of the vehicle near the fuel tank. Position the floor jack below the fuel tank in preparation of lowering the tank. You will only be lowering the fuel tank about four inches. Using the crescent wrench, remove both metal holding straps that secure the fuel tank in place.
4. Using the floor jack, lower the fuel tank about 4 to 6 inches to gain full access to the fuel filter. Use the crescent wrench to remove both fuel lines going into the fuel filter. Remove the securing bolt and remove the old fuel filter.
5. Install the new filter and replace the securing bolt. Reattach both fuel lines ensuring the arrows on the filter are pointing toward the front of the vehicle. Using the floor jack, lift the fuel tank back in place and reattach the metal holding straps.
6. Reinstall the fuel pump fuse and reattach the bolt that secures the fuse panel. Remove the tire stops and start the vehicle. Drive the vehicle off the car ramps.
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